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DevOps Technician

Would you prefer to be a big fish in a small pond, or a small fish in a big pond?

LMS is seeking professionals who possess a “big fish mentality” to join our small but fast growing pond. We are a company built on technology made up of passionate innovators who will never say it can’t be done. Our team members make a direct contribution to the success of our products and services on a daily basis. The culture we’ve created supports every individual’s ideas and thoughts; your voice matters to us.

We are seeking problem solvers who thrive on cross-collaboration and enjoy multitasking within an ever-changing, fast-paced environment. We embrace every challenge and rise to the occasion by working together to accomplish collective goals and objectives.

Job Needs and Characteristics

We are looking for a "Level 2"- tech ops resolver. 

The Experience DevOps Technician will work alongside the Incident Management Team through the process of tracking, managing, and solving incidents that interrupt the Guest experience. This will include collaboration with Carnival Corporation (CCL) for defect management of OCEAN™ Medallion experience business solutions.

As an Experience DevOps Technician, you will be part of a dynamic team and play a visible role in supporting and implementing cutting-edge technology with other industry-leading partners in a 24/7 capacity. If this sounds like you, please send us your resume.


  • Dev Ops - tech support with an advanced level of understanding of systems and applications such as; 
    • Kafka
    • VM Ware
    • Elastic Search 
    • Docker Swarm
    • Micro Service Architecture
    • Oracle and Couchbase 
  • BS in Computer Science or similar degree with equivalent industry experience
  • Experience working in an IT department that supports the business,
  • Outstanding critical thinking abilities and interpersonal communication skills 
  • Experience with project management software, i.e., Jira and Confluence


  • Oversight of critical incident and major system escalations from initiation to resolution
  • Provide installation and configuration of operations and maintenance of systems, as well as related infrastructure for assigned development commitments
  • Work with developers, designers, and architects to ensure configuration and custom components meet application requirements and performance goals
  • Daily monitoring of server resources and verification of software throughout each development cycle
  • Respond to alarms set off by key processes and application logs
  • Fix any defects and performance problems discovered during testing        

Salary range is up to 80k - 90k based upon skills and past experience.

LMS is a team where we reward hard effort and invest in our people. We offer paid time off, merit-based reviews, and continuing education initiatives including company-funded professional development.

After 90 days, medical, dental, and life insurance is offered, along with a simple IRA savings plan that includes a company match up to 3%.  Additional benefits include special team-building functions, team lunches, and company cruises.

If you are the type of fish that wants to swim in our pond, we would love to hear from you!

Thank you for your time and consideration in joining our LMS family!


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