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LMS Spring Internship - GEM Team

Are you looking for an internship that is more like a study abroad program? Because we are looking for interns that will work with our GEM Team based in South Florida- Doral- supporting the Carnival Cruise Line Medallion project!

This may be a once-in-a-lifetime opportunity to be immersed in a real-world learning situation where every day presents new challenges and opportunities!

Our "right fit" interns are currently in college and pursuing a career in technology, business, or hospitality, and are in their junior or senior year where they can be dedicated to this role for a semester. This includes full-time work hours up to and possibly exceeding 40 hours per week on a flexible schedule. As such, we are able to offer flexibility in this arrangement as well. 

It is conceivable that this internship may present an opportunity for full-time employment upon college graduation. This is a possibility, not a guarantee but may be viewed as the preferred outcome of this internship. 

Job Needs and Characteristics

As an Intern, you will play an essential role in collaborating with all GEM Team members to provide rapid support and solutions in a multi-faceted environment. The right candidates for this internship will carry enthusiasm and passion, outweighing any experience as long as they have a positive, forward-thinking attitude for highly-detailed projects.

As an intern on the GEM Team, you will be performing tasks, duties, and responsibilities that support leadership and the company. You WILL be asked to do things that you have never done before and to lean into these challenges with an attitude and desire to accomplish. 

While these duties do not require an advanced degree, they do require a person to perform them with a smile on their face awhile understanding that this role performs essential tasks that support the company as a whole. 

If you feel your interests and skill set are an excellent match for this position, we would like to meet you!

Qualifications

  • Strong oral and written communication
  • Deadline-driven focus
  • Flexible and able to pivot tasks quickly without losing speed, focus, or quality
  • Detail-oriented  
  • Dependable and punctual 
  • Passionate about new technologies and the guest experience

Responsibilities

  • Print and process OCEAN Medallions
  • Ensure that each embarking guest has the proper loyalty level paired to their Medallion
  • Ensure that guests have access to their staterooms  by managing data in stateroom panels
  • Circulate emails to data sync regarding findings from data
  • Monitor SES satellite connections
  • Maintaining the integrity of several dashboards
  • Provide customer support
  • Support solutions both independently and in a team atmosphere

What We Offer
This is a paid internship where the hourly wage is $15.00 per hour. Benefits are not provided in this role. 

We will provide housing in a shared furnished apartment for the internship at a significantly reduced rate of $150 per person per week that includes all utilities, cable, and apartment amenities. Lunch is provided while working in the Doral office. If you are deployed on ship- which is a possibility- your voyage will be paid for, and you will receive a daily per diem.  

Thank you for your time and consideration in joining our LMS family interning for our GEM Team! 

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